Anna-Katharina Sersch
Software Developer
● +1 (917) 446-6946 ● Westlake Village, CA 91362 ● aksersch@gmail.com
● +1 (917) 446-6946 ● Westlake Village, CA 91362 ● aksersch@gmail.com
March 2022 - Current
Developing custom LWC components and adjusting/developing Salesforce functionality for a Customer Service Solution to meet business requirements and improve Agent efficiency.
Engaging closely with the client to analyze, define and document requirements.
Working with an established codebase in a large team environment following agile best practices.
December 2021 - Current
Collaborated with a small team to deliver complex projects utilizing Salesforce, while successfully meeting strict deadlines.
Developed custom lightning as well as aura components that were then integrated on client-facing applications using the LWC Framework and specifically HTML, CSS and JavaScript.
Wrote Apex code along with tests to achieve custom Salesforce functionality to meet business requirements.
February 2020 - September 2022
Collaborated with internal departments and engaged with customers to uncover their problems and needs.
Provided input for balance changes, algorithms and solutions to problems that arose within the game as well as community.
Moderated an online community with over 350k members.
Used the LWC Framework and Experience Cloud to build a client-facing single-page application.
Set up Salesforce features (Service Cloud, Process Automation Flows, Data Model) to provide intended business functionality.
Technologies used: Salesforce, LWC Framework, HTML, CSS, JS, Git, Visual Studio Code
Maintained excellent communication with team as team leader, set goals and helped team manage time to achieve said goals.
Used Python to visualize statistical trends while analyzing and drawing conclusions about patterns in trending YouTube videos.
Technologies used: Python, Jupyter Notebook
Developed a puzzle-platforming game with a focus on environmental preservation using C# and Unity.
Using C# algorithms decisions in game were quantified and in turn influenced the in-game environment.
Technologies used: Unity, C#, Photoshop, Blender, Git, Visual Studio Code
Java, Python, C/C#, HTML, JavaScript, CSS, R, Apex, Haskell, SQL/SOQL/SOSL
React, Angular, Salesforce LWC Framework
Git, Jira, Visual Studio Code, Unity, Graphics (Photoshop, After Effects, Maya, Blender), Salesforce, Microsoft Office
Salesforce Platform Developer I, Salesforce Administrator
Scrum & Agile Methodologies, Software Development Lifecycle, Data Structures and Algorithms, Object-Oriented Programming
Communication, organization, problem-solving, time management
German (Native), English (Fluent)
Salem, OR
Bachelor's, Computer Science
Coursework in Algorithms, Data Structures, Functional Programming, Machine Learning and Computer ArchitectureMinor, English
Coursework in Creative Writing